Refund Policy

Refunds will be given at the discretion of Proaktif Electrical Sdn Bhd (837274-U).

Cancellation of Course

In the event of cancellation of a course by us for whatsoever reason, a full refund will be given to the participant who registered for the said course. Course confirmation will be sent within 14 days to the participant before the course begins. We shall not be held responsible for any other expenses that have been incurred by the participant with respect to the course.


All payments made for courses, exam fees, course materials and/or goods sold are non-refundable, non-transferable and non-exchangeable for cash.

Transfer of Course to Another Participant

Any registered course is not allowed to be transferred to another participant. Nevertheless, exception may be granted with valid reason and supporting documentation(s) at our sole discretion.

Modification of this Policy

We reserve the right to modify this Policy from time-to-time and without notice. You shall be responsible for reviewing and becoming familiar with any such modifications.